Frequently Asked Questions

This is the most common complaint we get for fridge repair in Dhaka. A few things could be behind it — low refrigerant gas, a malfunctioning compressor, clogged condenser coils, or a faulty thermostat. In most cases the compressor runs but the cooling cycle never completes properly. Our advice: stop opening the fridge door repeatedly and get a proper diagnosis from a trained refrigerator technician. Attempting DIY repairs on a sealed system usually leads to bigger problems down the line.

It really depends on the problem. A thermostat replacement usually runs between Tk 800–1,500. Compressor-related work can range from Tk 3,000 to Tk 8,000 depending on the brand and compressor type. Gas refill costs typically fall between Tk 1,500–2,500. We always share a clear estimate after inspecting your fridge — before any repair begins. No hidden charges. You can contact us for a rough cost idea based on the symptoms you’re seeing.

Most straightforward repairs — thermostat issues, fan replacement, minor gas leaks — get sorted within 1 to 2 hours at your home. Compressor replacement takes longer, usually 3 to 5 hours, because the system needs proper welding, vacuuming, and gas recharging. If we need to bring a part from our workshop, we’ll tell you upfront how long the wait will be. For same-day fridge repair in Dhaka, it helps to call early in the morning so we can schedule you accordingly.

Yes. We handle every major brand sold in Bangladesh — Walton, Vision, Singer, Sharp, Samsung, LG, Whirlpool, Hitachi, Konka, Minister, and Midea among others. Each brand has slightly different compressor types and gas systems, and our team carries the right tools and parts for all of them. Whether it’s a small direct-cool fridge or a large frost-free model, Ripon Refrigeration Works Ltd. has the experience to diagnose and fix it properly.

A loud humming or buzzing noise often points to a compressor struggling to start — possibly due to low gas or a failing relay. A rattling sound could mean the condenser fan is hitting something or the fridge isn’t level. Clicking noises usually indicate a problem with the start relay or compressor mounting. If the noise is new and persistent, it’s worth getting a professional fridge compressor check before the issue worsens. Ignoring compressor noises often leads to complete failure, which costs significantly more to fix.

Frost buildup in a frost-free fridge usually means the defrost system has failed — could be a bad defrost timer, a broken heater, or a faulty defrost thermostat. If you have a direct-cool fridge, some frost is normal, but excessive ice formation suggests the door gasket isn’t sealing properly or the gas level is low. Either way, thick frost reduces cooling efficiency and increases your electricity bill. A reliable refrigerator technician can pinpoint the exact cause and fix it in one visit in most cases.

This typically points to a compressor issue — either the compressor itself has failed, or the start relay/PTC is defective. Sometimes it’s as simple as a blown fuse in the power board. Don’t keep unplugging and replugging the fridge trying to force the compressor to start — that can cause electrical damage. Call a fridge compressor repair specialist in Dhaka who can test the compressor windings and relay to determine whether a repair or replacement is needed.

Yes, same-day service is available for most fridge problems. We operate 24 hours, so whether your fridge stops cooling at midnight or midday, you can reach us at 01795634921. If you call early, we can usually get a technician to your door within 1 to 3 hours depending on your location. For fridge repair in Uttara, Mirpur, Dhanmondi, and other central areas, response times tend to be even faster since our team is already covering these zones daily.

Watch for these signs: the fridge runs continuously without reaching the set temperature, you hear loud buzzing or clicking from the back, the compressor feels extremely hot to touch, or the fridge cools intermittently — works for a few hours then stops. Another red flag is if the refrigerator tripped your circuit breaker. If you notice any of these, it’s time to call a fridge compressor repair service right away. Delaying compressor repairs often leads to total failure, turning a Tk 3,000 fix into a Tk 8,000 replacement job.

Standard R134a gas refill for a household fridge costs between Tk 1,500 and Tk 2,500 depending on the fridge size and how much gas is needed. If your fridge uses R600a (isobutane), which is common in newer energy-efficient models, the cost is similar but the refill process is different and requires specialized equipment. Keep in mind that if your fridge needs gas, there’s likely a leak somewhere — a proper fridge gas refill service should always include leak detection and repair, not just topping up the gas.

Most refrigerators in Bangladesh use either R134a or R600a (isobutane). Older and mid-range models typically run on R134a, while newer energy-rated models — especially smaller direct-cool fridges — increasingly use R600a because it’s more environmentally friendly. The two gases are not interchangeable. Using the wrong gas can damage the compressor and create safety risks. Our technicians always identify the correct refrigerant for your specific model before starting any refrigerator gas refill work.

We strongly advise against it. Refrigerant handling requires a vacuum pump, pressure gauges, leak detection tools, and proper training. Overcharging gas can burst the compressor line, undercharging won’t fix the cooling problem, and R600a is flammable if mishandled. A botched gas refill can turn a simple Tk 1,500 job into a Tk 8,000 compressor replacement. It’s safer and cheaper in the long run to hire a trained cooling appliance specialist who will find and fix the leak first, then recharge the correct amount of gas.

The usual suspects are: low refrigerant gas, a dirty air filter blocking airflow, a frozen evaporator coil, or a faulty compressor. In Dhaka’s heat and humidity, dirty filters and low gas are by far the most common causes. If the AC blows air but it’s not cold, gas level is likely the issue. If airflow itself is weak, check the filter first. For a proper diagnosis, book an AC repair service in Dhaka — our technician will check gas pressure, compressor output, and coil condition within minutes.

In Dhaka’s climate, we recommend servicing your AC at least twice a year — once before summer (March–April) and once after the heavy-use season (October–November). If you use the AC daily for long hours, a quarterly service is even better. Regular AC cleaning and maintenance keeps the gas pressure stable, prevents coil freezing, extends compressor life, and keeps your electricity bill in check. Skipping service for a year or more almost always leads to costly repairs later.

Our standard AC service covers filter cleaning, coil washing (both indoor and outdoor unit), drain line cleaning, gas pressure check, and a full operational test. If we find additional issues — low gas, compressor weakness, faulty PCB, or capacitor failure — we’ll inform you with exact repair costs before proceeding. You can also book specific services like AC gas refill in Dhaka, AC compressor repair, or AC installation separately depending on what you need.

Water leakage from the indoor unit usually means the drain pipe is blocked with dirt or algae buildup, or the drain tray has cracked. Less commonly, it can happen if the evaporator coil is frozen (due to low gas or dirty filter) and ice melts faster than the drain can handle. This is not a problem you should ignore — water dripping inside your wall can cause paint damage and mold growth. A thorough AC repair and cleaning session will clear the drain line and fix the root cause.

It depends on the AC’s age and the repair cost. If your AC is under 8 years old and the repair costs less than 40% of a new unit’s price, repairing usually makes sense. If the compressor has failed on a 10+ year old non-inverter AC, replacement is often the smarter financial choice because new inverter models save significantly on electricity. Our technicians will give you an honest assessment — we won’t push an expensive repair if a new AC would serve you better long term. Contact us for a free evaluation.

Besides our core fridge repair and AC repair services, we also handle washing machine repair, TV repair, microwave oven repair, duct cleaning, and HVAC repair. All services are available at your doorstep across Dhaka city. You can view all our services to see detailed coverage for each appliance type.

Yes, most washing machine repairs are done right at your home. We handle common issues like drum not spinning, water not draining, unusual vibration, leakage, and control panel problems for both top-load and front-load machines. Brands we service include Walton, Singer, LG, Samsung, Whirlpool, and others. If a specific part needs to be ordered, we’ll inform you of the timeline. Book a washing machine repair at home in Dhaka by calling 01795634921 or through our website.

Yes. For microwave ovens, we fix issues like not heating, turntable not spinning, keypad malfunction, and unusual noises. For TVs — both LED and Smart TV — we handle display problems, power issues, motherboard repair, and panel replacement when needed. Microwave repairs are typically done at your home. TV repairs may sometimes require the unit to be brought to our workshop for detailed PCB-level work. Learn more about our microwave oven repair and TV repair in Dhaka on the respective service pages.

You have three options. First, call us directly at 01795634921 — this is the fastest way, and we’re available 24 hours. Second, fill out the form on our contact page. Third, message us on our Facebook page. Whichever method you choose, tell us the appliance type, brand, the problem you’re facing, and your location in Dhaka. We’ll confirm a time slot and send a technician accordingly.

After you book, we confirm your appointment with a time window. Our technician arrives at your location, inspects the appliance, and diagnoses the problem. You then receive a clear cost estimate — including parts and labor — before any work begins. Once you approve, the repair is done on the spot in most cases. After completion, the technician tests the appliance thoroughly, cleans up the work area, and provides a service warranty. The whole process is designed to be transparent from start to finish.

For fridge and AC repairs, the work is done at your home — you don’t need to move anything. For washing machines and microwave ovens, same thing — our technician comes to you. The only exception is certain TV repairs that require detailed PCB work or panel replacement; in those cases, we may need to take the TV to our workshop at Uttara Sector-6. We’ll always let you know in advance if workshop service is needed. Our goal is to make the process as hassle-free as possible for you.

Of course. We understand plans change. Just call us at 01795634921 as soon as you know you need to cancel or reschedule — ideally at least 1 hour before the scheduled time. There’s no cancellation fee. We’ll find a new time slot that works for you. If our technician has already arrived at your location, a small visit charge may apply to cover the travel cost. But as long as you notify us before dispatch, there’s no charge at all.

We charge a small visit fee for the technician to come to your location and diagnose the problem. This fee is adjusted against the final repair bill if you go ahead with the repair — so effectively, the diagnosis is free when you proceed with the service. If you choose not to proceed after hearing the estimate, only the visit charge applies. This is standard practice across Dhaka and ensures fairness for both sides. Exact visit charge depends on your area — contact us for current rates.

Yes, every repair from Ripon Refrigeration Works Ltd. comes with a service warranty. The warranty period depends on the type of repair — generally 30 days for general servicing, 90 days for part replacements, and up to 6 months for compressor replacement work. If the same problem recurs within the warranty period, we’ll fix it at no additional charge. The warranty covers the labor and the specific part we replaced. It does not cover new damage caused by misuse, voltage fluctuation, or unauthorized tampering by another technician.

We accept cash, bKash, Nagad, and bank transfer. Most customers find mobile payment (bKash/Nagad) the most convenient since the technician can confirm payment on the spot. For larger jobs like compressor replacements, bank transfer is also an option. We don’t currently accept credit/debit cards directly, but you can send the payment via bKash from any bank-linked account. Payment is collected after the repair is completed and tested — you pay only when you’re satisfied with the work.

We cover the entire Dhaka city. Our most active service areas include Uttara, Mirpur, Dhanmondi, Gulshan, Banani, Baridhara, Basundhara, Mohammadpur, Nikunja, Khilkhet, Purbachal, Mirpur DOHS, and Pallabi. If your area isn’t listed here, don’t worry — just call us and we’ll confirm availability for your location.

Yes, we do. Our phone line 01795634921 is open 24 hours a day, 7 days a week, including public holidays. For fridge and AC emergencies — like a commercial fridge breakdown at a restaurant or an AC failure during extreme heat — we prioritize dispatch accordingly. Emergency service after regular hours may have a slightly higher visit charge, but we always confirm the cost before sending a technician. Since 2015, we’ve built our reputation around being there when customers need us most, even at 2 AM.

It depends on your location and the time of day. For areas close to our base in Uttara Sector-6 — like Uttara, Nikunja, Khilkhet, and Basundhara — we typically arrive within 1 to 2 hours. For areas like Dhanmondi, Mohammadpur, Mirpur, and Gulshan, expect 1.5 to 3 hours. During peak summer months, response times may be slightly longer due to high demand, so booking early in the day helps. For genuine emergencies, we try to fast-track the dispatch. Call 01795634921 and we’ll give you a realistic arrival estimate based on current scheduling.